Event Id 1003 Office Software Protection Platform Service
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The User Name Mapping service does not seem to work with any of the Windows Services for UNIX components such at Client for NFS, Server for NFS, Gateway for NFS, and other components. All files are still being written by using anonymous permissions even though you configured User Name Mapping properly.Additionally, the following event ID message may be logged in the system log if you are running Server for NFS:Event Type: WarningEvent Source: NfsSvrEvent ID: 1003Description:Mapping information could not be obtained from Username mapping. Another attempt will be made after 30 minutes.NOTE: This problem only occurs if User Name Mapping is running on a remote server; however, if a negative entry (represented by a dash -) exists in the.Maphosts file, this problem does not occur. The User Name Mapping service does not seem to work with any of the Windows Services for UNIX components such at Client for NFS, Server for NFS, Gateway for NFS, and other components.
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All files are still being written by using anonymous permissions even though you configured User Name Mapping properly.Additionally, the following event ID message may be logged in the system log if you are running Server for NFS:Event Type: WarningEvent Source: NfsSvrEvent ID: 1003Description:Mapping information could not be obtained from Username mapping. Another attempt will be made after 30 minutes.NOTE: This problem only occurs if User Name Mapping is running on a remote server; however, if a negative entry (represented by a dash -) exists in the.Maphosts file, this problem does not occur.http://support.microsoft.com/kb/323722.
When a user starts the Citrix Streaming Profiler and runs a Microsoft Office 2010 installation, during the installation process (approximately at the 80% stage), an installation error with the option to retry is displayed. When trying to create an application streaming profile of Microsoft Office 2010 for Windows XP machines, the following installation error message is displayed:“Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.”Solution. Workaround Prior to completing any of the following two methods ensure that the computer being used to create a profile does not contain third party software installed. Also, ensure that the computer is not a part of any domain. This eliminates the possibility of domain group policies affecting the permissions of the installation.Method A.Ensure that you always follow the latest procedure on how to profile Microsoft Office 2010 as detailed in the Knowledge center article, CTX124565 –.During installation wait until the error appears. Do not cancel the installation process.
Locate the streamed Office Software Protection Platform service. If the installation process was not cancelled, the service should be available on the windows services console.Change the service to start with LocalSystem or Administrator Account.On the error message dialog box, click Retry.
The service should have sufficient permissions to start.Method B.Before opening the Citrix Streaming Profiler to start the profile creation, add the Network Service account to the Local Administrators Group in Windows. Follow the procedure on how to profile Microsoft Office 2010 as detailed in the Knowledge center article, CTX124565 –.Because the Network Service account has complete access as a Local Administrator it should have sufficient permission to start the process during installation.Problem Cause.